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Frequently Asked Questions

If you have registered or an account on our website, you can directly click "Login" to log in. If you have not registered an account on our website, you can click "Create Account" to register and fill in a complete and correct shipping address.

sneakersgoat.com is a safe and legit sneaker site. You can pay for your order with confidence. We recommend paying with PayPal, which is convenient and fast.

We will choose the most suitable transportation company and flight according to different countries, including FedEx, DHL, UPS, EMS, USPS, POSTAL and other transportation methods to ensure delivery.

Usually, it takes about 7-15 working days. Note 1: Under uncontrollable factors such as inclement weather and coronavirus outbreak, the transportation time may be slowed down. Please understand and wait patiently.(Due to the impact of COVID-19, some countries/regions may be delayed. depending on the flight situation, which is beyond our control, rest assured, we work hard to coordinate to ensure that every package reaches our customers safely) Note 2: The package cannot be delivered due to personal reasons such as the recipient's rejection, incorrect address(Be sure to fill in the street and house number), unreachable contact, and non-cooperation with logistics. You will bear all consequences.

We accept returns and exchanges. However, you are responsible for shipping costs and risks. For details, please refer to our refund policy section.



About Us Welcome ! Sneakersgoat.com As a professional supplier of high quality sneakers, we believe that expensive sneakers should not be reserved only for the privileged few, so we created an online store for cheaper sneakers. To provide better service to customers all over the world, our goal is to bring you the best quality products at the best prices. Let our online store become a part of your life and you will get a satisfying and comfortable shopping experience！ In pursuit of perfect quality, we pay more attention to the details of sneakers, including materials, shoe boxes, accessories, labels, production processes, and constantly upgrade molds, materials and processes, which are our core requirements for products. With advanced equipment, exquisite craftsmanship and complete standardized production process, our products can satisfy any customer, no matter what country you are an individual buyer, shop owner or wholesaler, this is your best choice. We promise to: To provide each customer with the most professional and high-quality products and services. Respond to customer questions within one business day. Our goal is to build a good relationship of trust with all our clients. Provide high-quality and comfortable pre-sales and after-sales service. Simplify the buying and payment process and make it as easy as possible. Deliver goods with speed and precision to our customers around the world. We use Secure Sockets Layer technology (SSL) to ensure shopping is always secure and to keep all customer information safe. If you have any questions, please contact our customer service through the contact details in the store.